Effective Date: July 12, 2026
Engrain RVA respects your privacy. This Privacy Policy explains what information we collect through engrainrva.com, how we use and share it, and the choices available to you.
This policy applies only to information collected through this website. It does not replace or modify the terms of any separate estimate, proposal, service agreement, or contract between you and Engrain RVA.
We may collect information that you voluntarily provide when you contact us or submit a project or quote request, including:
Please avoid submitting highly sensitive personal information through the website.
You are responsible for ensuring that you have permission to submit any photos, files, or information relating to another person or property.
When you visit the website, certain technical and usage information may be collected automatically, including:
This information helps us operate, secure, understand, and improve the website.
We may use the information we collect to:
Submitting an inquiry does not create a contractor-client relationship or require Engrain RVA to accept your project.
We use outside service providers to operate and support the website. These providers may process information on our behalf as necessary to provide their services.
The website is built and hosted using Webflow. Webflow may process technical information, website activity, and information submitted through website forms as part of providing its hosting and website infrastructure.
Uploadcare is used to receive, process, transmit, or store photos and files uploaded through the project-inquiry form. Files you upload may be processed through Uploadcare’s systems.
Do not upload sensitive documents or images containing information that is unnecessary for us to evaluate your project.
Google reCAPTCHA is used to help protect website forms from spam, automated submissions, and abuse. reCAPTCHA may collect device, browser, network, cookie, and interaction information to determine whether a submission is being made by a person or an automated system.
Your use of reCAPTCHA is also subject to Google’s applicable privacy policy and terms.
We use Google Analytics 4 to better understand website traffic and usage. Google Analytics may collect information such as pages visited, approximate location, browser and device information, referral sources, interactions, and visit duration.
Google Analytics uses cookies and similar technologies to distinguish visitors and sessions. The information provided to us through Google Analytics is generally presented in aggregated or pseudonymous form.
Engrain RVA does not use Google Analytics to obtain your name, phone number, or email address from your browsing activity.
Cookies are small files stored on your device when you visit certain websites.
This website may use cookies and similar technologies to:
You can control or delete cookies through your browser settings. Disabling cookies may affect certain website features or the accuracy of analytics information.
We may share information with:
We do not sell your personal information.
We do not use personal information collected through this website for third-party targeted advertising or unrelated email marketing.
We may disclose information when reasonably necessary to comply with the law, respond to legal process, investigate misuse, prevent harm, or protect our rights, property, customers, or others.
We retain information only for as long as reasonably necessary for the purposes described in this policy.
The length of time may depend on:
Information associated with a completed project may be retained as part of the relevant business and project records.
Third-party providers may retain information according to their own agreements, policies, legal obligations, and data-retention practices.
You may contact us to request that we:
We will review and respond to reasonable requests in accordance with applicable law. We may need to verify your identity before completing a request, and some information may need to be retained for legal, contractual, security, or legitimate business reasons.
Where the Virginia Consumer Data Protection Act or another applicable privacy law applies, eligible residents may have additional rights regarding access, correction, deletion, portability, and certain forms of data processing.
Engrain RVA does not sell personal data or use personal data collected through this website for third-party targeted advertising.
Privacy requests may be sent to rvaengrain@gmail.com.
We use reasonable administrative and technical measures intended to protect information from unauthorized access, loss, misuse, or disclosure.
However, no website, email system, file-upload service, storage platform, or internet transmission method can be guaranteed to be completely secure. You provide information through the website at your own risk.
This website is intended for adults seeking woodworking and finish-carpentry services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact us if you believe a child has submitted personal information through the website so that we can review and, where appropriate, delete it.
The website may contain links to websites or services operated by other organizations. Engrain RVA does not control and is not responsible for the content, security, or privacy practices of third-party websites.
Review the privacy policy of any outside website before providing personal information to it.
We may update this Privacy Policy when our website, services, technology providers, or legal obligations change.
The revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update means the revised policy will apply to future website activity.
For questions, privacy requests, or concerns about this policy, contact:
Engrain RVA
Richmond, Virginia
Email: rvaengrain@gmail.com
Phone: (804) 482-1696
Effective Date: July 12, 2026
These Terms and Conditions (“Terms”) govern your access to and use of engrainrva.com, operated by Engrain RVA (“Engrain RVA,” “we,” “us,” or “our”).
By accessing or using the website, you agree to these Terms. Do not use the website if you do not agree with them.
This website provides general information about Engrain RVA and its custom woodworking, cabinetry, built-in, closet, trim, and finish-carpentry services.
Website content is provided for informational and marketing purposes only. It is not a construction specification, professional design opinion, guarantee, binding estimate, offer, or service agreement.
The website allows visitors to submit project inquiries and request contact from Engrain RVA.
Submitting a form, calling, sending an email, or uploading project photos:
Any estimate or preliminary information provided in response to a website inquiry may change after measurements, site conditions, material selections, design requirements, availability, permitting needs, or other project details are reviewed.
A project becomes binding only when the applicable parties enter into a separate written agreement or otherwise clearly agree to binding project terms.
When a separate written estimate, proposal, or service agreement conflicts with these website Terms, the separate written agreement controls with respect to that project.
We try to keep website information accurate and current, but we do not guarantee that all descriptions, photographs, measurements, availability information, service-area information, or other content will always be complete or error-free.
Services, materials, designs, processes, pricing practices, scheduling, and service areas may change without notice.
Website photographs are examples of previous work or design possibilities. Natural wood grain, materials, finishes, dimensions, site conditions, lighting, and workmanship details may cause completed projects to differ from images displayed online.
You agree to provide information that is accurate and reasonably necessary for us to review your inquiry.
You may not submit:
You retain ownership of photos and other original content you submit.
By submitting content, you grant Engrain RVA and its service providers a limited, nonexclusive license to receive, store, process, reproduce, and review that content solely as reasonably necessary to evaluate and respond to your inquiry, maintain related business records, and provide requested services.
Submitting a photo through the website does not give Engrain RVA permission to use that photo publicly for advertising, portfolio, social-media, or promotional purposes. Any such use should be covered by separate permission or an applicable project agreement.
Unless otherwise stated, the website and its contents are owned by Engrain RVA or used with permission. This includes:
You may view the website and print or save limited portions for your own personal, noncommercial use.
You may not reproduce, republish, sell, modify, distribute, scrape, frame, publicly display, or commercially exploit website content without prior written permission from Engrain RVA or the applicable rights holder.
Nothing in these Terms transfers ownership of Engrain RVA’s intellectual property to you.
You agree not to:
We may restrict or block access to the website when we reasonably believe these Terms have been violated.
The website may use or connect to third-party services, including Webflow, Uploadcare, Google Analytics, and Google reCAPTCHA.
The website may also contain links to third-party websites or social-media platforms.
Engrain RVA does not control third-party services and is not responsible for their availability, content, security, policies, performance, or handling of information. Your use of a third-party service may be governed by that provider’s own terms and privacy policies.
Website content is general information and should not be treated as engineering, architectural, structural, permitting, electrical, plumbing, legal, financial, or safety advice.
Project requirements vary based on property conditions, building codes, materials, structure, intended use, and other circumstances. Appropriate professionals and authorities should be consulted when required.
Do not attempt construction, installation, structural modification, or tool use solely on the basis of information or images appearing on this website.
To the fullest extent permitted by law, the website is provided on an “as is” and “as available” basis.
Engrain RVA does not guarantee that:
Any warranties relating to an actual woodworking or carpentry project will be stated, if applicable, in the separate agreement governing that project.
To the fullest extent permitted by law, Engrain RVA will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from your access to or use of the website.
This includes losses arising from:
Engrain RVA’s total liability arising solely from use of the website will not exceed $100.
This limitation applies only to claims arising from the website. It does not replace or alter the liability provisions of a separate written agreement for paid woodworking or carpentry services.
Some laws do not permit certain warranty exclusions or limitations of liability. In those locations, these provisions apply only to the maximum extent permitted by law.
Your use of the website is also subject to the Engrain RVA Privacy Policy, which explains how information submitted through or collected by the website may be handled.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
Any legal proceeding arising solely from the website or these Terms must be brought in a court with appropriate jurisdiction serving Richmond, Virginia, unless applicable law requires otherwise.
We may update the website or these Terms from time to time.
Updated Terms will be posted on this page with a revised effective date. Changes apply prospectively from the date they are posted.
Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.
If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.
These Terms and the Privacy Policy form the entire agreement between you and Engrain RVA regarding your use of this website.
They do not replace any separate written estimate, proposal, project contract, warranty, or service agreement between you and Engrain RVA.
Questions about these Terms may be directed to:
Engrain RVA
Richmond, Virginia
Email: rvaengrain@gmail.com
Phone: (804) 482-1696
